s94 Privacy Policy

1. Introduction

s94 is a platform providing football betting, Live Casino, and Slots services for players in Myanmar. We take the privacy of your personal information seriously and are committed to protecting it.

This Privacy Policy ("Policy") explains what data we collect, how we use it, and how your data rights are protected when you use the s94 website at https://s94.run ("Service").

By continuing to use the s94 Service, you are considered to have agreed to the terms of this Policy. If you disagree with any part of this Policy, please stop using the Service and contact us at [email protected].

2. Information We Collect

When you register an account, make a deposit, or play on the s94 Service, we collect the following information—

2.1 Information You Provide Directly

• Name, contact number (for contact reference only), email address
• Date of birth (to verify that you are 21 or older)
• Payment details — KBZPay, Wave Money, AYA Pay, CB Pay, bank transfer
• Copies of national ID / passport submitted for KYC purposes
• Messages sent to us through customer support channels

2.2 Automatically Collected Data

• IP address, browser type and version, device model
• Login and gameplay records (log files)
• Data from cookies and similar tracking technologies (see Section 5 below)
• Page view patterns and click data on the website

2.3 Data from Third-Party Sources

Data we receive from payment service providers (e.g. KBZPay, Wave Money), verification service providers, and partner platforms will also be handled in accordance with this Policy.

3. How We Use Your Data

We use your personal information only for the following purposes—

• Account Management — to open, verify, and maintain your s94 account
• Financial Transactions — to process and verify deposits and withdrawals
• Service Improvement — to improve your gaming experience and fix issues
• Security — to prevent fraud, money laundering, and unauthorized access
• Responsible Gaming — to set gaming limits and provide support
• Customer Support — to resolve your issues via Live Chat and email
• Legal Obligations — to comply with applicable legal requirements

We will not use your data for any purpose beyond the purpose for which it was collected.

4. Data Sharing and Disclosure

s94 never sells, rents, or shares your personal information with third parties for advertising purposes. We share data only in the following circumstances—

4.1 Service Contractors

Third parties who perform services on our behalf — such as payment processors, cloud service providers, and cybersecurity companies — must meet data protection obligations under a contractual agreement and may only access the data we direct them to use.

4.2 Legal Obligations

Where we are required to disclose data at the request of lawful authorities or in legal proceedings, we will do so only as a last resort where legally necessary, and we will make every effort to notify you in advance.

4.3 Business Transfer

In the event of a merger or sale of s94's business, your data may be transferred to the successor organisation, but it will remain protected under this policy.

4.4 Prior Consent

If we wish to share your personal information with any third party outside the cases described above, we will first obtain your clear and explicit consent.

5. Cookies and Tracking Technologies

The s94 website uses cookies and similar technologies for the following purposes—

• Essential Cookies — Cookies that are strictly necessary to operate the service and allow access
• Analytics Cookies — Cookies that help us understand how you browse the website (no personal data is exposed)
• Preference Cookies — Cookies that remember your language and format choices

You can restrict or disable cookies through your browser settings, but please note that some features of the service may be affected. For more details about cookies, contact us at [email protected].

6. Data Security

s94 has put in place a number of industry-standard technical and operational safeguards to protect your personal information—

• SSL/TLS Encryption — All data transfers between your browser and our servers are encrypted
• Database Encryption — Information stored on our servers is encrypted
• Access Controls — Our staff can only access data that is necessary for their role
• Server Monitoring — Unauthorised access attempts are monitored 24/7
• Data Breach Management Policy — We are prepared to respond effectively in the event of a data breach

However, we must be clear that we cannot guarantee 100% data security. Players are also asked to keep their account password confidential and to avoid accessing their account over public networks.

7. Data Retention Period

We retain your personal information in accordance with the following principles—

• Account Data — For as long as your account is active, and for the minimum period required by law after a deletion request is made
• Financial Records — For the period required to meet financial and legal obligations
• Gaming Records — For a defined period for responsible gambling oversight and dispute resolution
• Customer Communication Records — For a reasonable period for service quality review and, where necessary, complaint handling

After the retention period ends, we will securely delete the data or convert it into anonymised data.

8. Your Data Rights

As a player, you have the following rights regarding your data—

8.1 Right of Access

You can request to view any personal information we hold about you. A copy of that data is available upon request.

8.2 Rectification

If the personal information we hold is inaccurate or incomplete, you can request that it be corrected.

8.3 Deletion

You can request that we delete the personal information we hold about you, provided this does not conflict with any legal obligations.

8.4 Restriction

You can request that we restrict processing of your data while you are disputing its accuracy or the lawfulness of its use.

8.5 Data Portability

Subject to technical feasibility, you can request to receive the personal information we hold about you in a readable format.

8.6 Withdrawal of Consent

If your personal data is handled based on consent, you may withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of any data handling carried out before the withdrawal.

To exercise any of these rights, please contact us at [email protected] with your details. We will handle your request and respond to you without undue delay after receiving it.

9. Minors

s94 services are intended for players aged 21 and above only. We have no intention of collecting personal data from anyone under the age of 21.

If we discover that we have retained data belonging to a person under 21, we will delete it immediately. Please notify us of such cases at [email protected].

10. Policy Changes

s94 may update this Privacy Policy from time to time to keep it in line with our evolving services and legal requirements. When changes are made—

• The "Last Updated" date on this page will be updated
• A notice will be posted in a prominent location within the service
• Registered players will be notified by email

Continuing to use the service after a change is announced means you accept the updated policy. If you do not agree with a policy update, please do not attempt to access the service and contact us at [email protected].