s94's Official Terms & Conditions

Accessing the Service

By accessing s94's website, mobile service, or related platforms, you confirm that you have read and understood these terms and conditions in full and that you agree to them. We reserve the right to amend these terms at any time with prior notice. Continued use after any amendment constitutes acceptance of the updated agreement.

Scope of Application

These terms and conditions apply to all games and services available on the s94 platform, including football betting, Live Casino, Slots, card games, 2D/3D lottery, and all other supported games. No verbal or informal understanding that conflicts with this Agreement shall be considered valid.

Age Requirement

The s94 platform is only open to players aged 21+. Anyone under 21 may not register an account, play, or make deposits. We reserve the right to suspend any account we reasonably suspect of being underage, pending verification.

One Account Per Person

Each player may register only one account. If we find that multiple accounts have been opened using the same IP address, payment instrument, or personal details, we reserve the right to suspend all such accounts and confiscate any associated funds.

Providing Accurate Information

When opening an account, the player must provide accurate and complete personal information. If incorrect information is provided, we may request additional verification documents and may suspend withdrawals until the verification process is fully completed.

Account Security

The player must keep their login details (username, password) completely confidential. Any action carried out using the player's credentials will be considered the player's own responsibility. We recommend closing the browser when not logged in and not writing down your password anywhere others might access it.

Payment Methods

s94 supports the following methods for deposits and withdrawals.

• KBZPay
• Wave Money
• AYA Pay
• CB Pay
• Bank Transfer (KBZ Bank, AYA Bank, CB Bank, Yoma Bank, MAB Bank)

Deposit Requirements

Every deposit must be a minimum of 5,000 Ks. Deposits must be made from the player's own payment account only — using another person's payment account is strictly not allowed. If you experience any technical issues with a deposit, contact customer service immediately via Live Chat.

Withdrawal Requirements

Every withdrawal must be a minimum of 10,000 Ks. Once a withdrawal request has been verified, it is normally processed within 10–45 minutes. Processing times may vary if the player's account verification is incomplete or if additional financial checks are required.

• Withdrawals will only be returned via the same method used for the deposit.
• Any withdrawal request made without placing a single bet after depositing will be subject to review.
• All withdrawal requests will be processed only after verification and approval.

Financial Disputes

For any payment-related issue, you must contact our customer service first. If a chargeback is initiated through a payment provider before the dispute has been resolved with us, the player's account may be suspended immediately and any funds involved will be subject to investigation.

First Deposit Bonus

The s94 welcome bonus is 120% of your first deposit, up to a maximum of 300,000 Ks. The bonus amount can only be withdrawn after completing a x10 wagering requirement.

• Example 1 — Deposit 20,000 Ks and receive a bonus of 24,000 Ks, giving a balance of 44,000 Ks. A wagering total of 24,000 Ks × 10 = 240,000 Ks must be completed before withdrawal is allowed.
• Example 2 — Deposit 520,000 Ks and receive the maximum bonus of 300,000 Ks, giving a balance of 820,000 Ks. A wagering total of 300,000 Ks × 10 = 3,000,000 Ks must be completed before withdrawal is allowed.
• Each player can receive the bonus once only.
• The bonus wagering requirement must be completed with valid gameplay within 7 days of depositing.

General Bonus Terms

Winnings from bonuses may be subject to withdrawal limits. We may modify or discontinue any promotion with prior notice. Wagering is only counted on games played with a fixed stake value.

VIP Campaign and Cashback

s94 has four VIP levels — Bronze, Silver, Gold, and Platinum — with weekly cashback rates as follows:

• Bronze — up to 0.2% cashback per week
• Silver — up to 0.5% cashback per week
• Gold — up to 0.8% cashback per week
• Platinum — up to 1.0% cashback per week

Level upgrades are determined solely by our VIP team, based on the player's gaming history and activity. Cashback rates may be adjusted at any time and players will be notified in advance.

Fair Play

s94 uses SSL encryption and secure game engines to provide a fair gaming environment for all players. Game results are random and are generated by a Certified Random Number Generator (RNG) that no player, staff member, or third party can predict in advance.

Cheating, Fraud, and Protection

The following actions are strictly prohibited on this platform:

• Using computer software, bots, or automation tools to play
• Colluding with other players by pre-arranging game outcomes
• Bonus abuse — holding onto bonuses without completing wagering requirements, including through multiple accounts
• Intentionally exploiting technical glitches in games for gain

If any of the above is found, we may suspend the account and freeze the associated funds.

Football betting

Odds and match information related to football competitions may change, and are taken from sources we consider reliable. In special situations such as a match being suspended or a coin-toss decision, we may void the bet or settle it based on the official result, at our discretion.

Service Availability

s94 aims to provide 24-hour service, but we advise that the service may be temporarily unavailable due to maintenance, technical issues, or other reasons beyond our control. We are not liable for any losses or access failures players experience during such times.

Player's Own Responsibility

Games such as football betting, live casino, and slots involve financial wins and losses, and players must take personal responsibility for their own limits. We are not liable for any financial losses, loss of income, or other damages arising from a player's gameplay.

Our Limitations

We reserve the right, at our discretion, to suspend any player's account and place deposits and withdrawals on hold for the following reasons:

• When a breach of these terms and conditions is detected
• When any financial activity is suspected to be money laundering in nature
• When account verification (KYC) requirements cannot be fulfilled
• At the player's own request, for responsible gambling protection

Personal Data Protection

Protecting players' personal data is our primary responsibility. How we collect, store, protect, and use the personal data players provide is detailed in our Privacy Policy .

Intellectual Property Protection

All designs, software, code, graphics, and content on the s94 platform are our property. No player may copy, distribute, modify, sell, or reproduce them in any similar manner.

Legal Violation Reports

For any intellectual property violations or legal matters, please contact [email protected]. If a violation is confirmed, we will act in accordance with the law.

Initial Contact and Resolution

Any dispute or financial disagreement between a player and s94 must first be raised with our customer service team via Live Chat (24/7) or by email at [email protected]. There is no time limit for initial contact, but disputes regarding game results must be submitted within 7 days of play.

Validity of Decisions

If a player does not accept our support team's decision, they may escalate the matter through further review stages. Once our best decision is issued as a "Final Decision", it is considered binding on both the player and s94.

Amendment Notice

s94 reserves the right to amend these terms and conditions at any time. Amendments will be published on the website and are considered effective from the date of update. Continued play after an amendment is taken as the player's acceptance of the changes.

Service Termination

We may suspend any or all s94 services with prior notice, at which point players' real money balances will be refunded. Bonus amounts will not be refunded.

Severability

If any part of these terms is found to be invalid or unenforceable, the remaining parts will continue to be valid and enforceable.